Information You Provide
The enquiry form collects your name, email address, optional phone number, service selection and message. It also records the website from which the enquiry was sent. Please include only information relevant to the business request and avoid sensitive personal information, access codes or confidential security plans.
Technical service records may include information needed to deliver and protect the website, such as request details and error logs. These should be used for service operation and abuse prevention. This static website does not add analytics scripts, advertising pixels or tracking cookies.
Why The Information Is Used
Your details are used to understand your request, respond about the service and discuss whether the proposed work is suitable. The information may also be needed to prevent spam, resolve a service problem or meet an applicable legal obligation. It is not a subscription to marketing communications.
The form asks for your agreement before the enquiry may be passed to a suitable local firm. That firm can then contact you about the request and explain its proposed service. Do not submit the form unless you agree to that sharing.
Sharing With A Suitable Local Firm
Only details relevant to your enquiry should be shared for the purpose described at submission. Before agreeing an appointment, ask the responding firm for its identity, privacy information and service terms. A responding firm may be responsible for its own use of information when discussing or delivering its services.
Service providers used to host the website or deliver the enquiry may process information for those functions. Access should be limited to what is needed for the purpose. Enquiry details are not offered as a general marketing list.
Retention And Security
Enquiry information should be kept only as long as reasonably needed to handle the request, maintain necessary service records and meet legal requirements. Retention depends on what happens to the enquiry and whether an appointment follows. This website does not state a fixed deletion period that has not been verified for the receiving service.
Suitable technical and organisational measures should protect the information. No internet form can promise absolute security. Keep confidential documents out of the initial message and agree an appropriate way to share them if they are later needed.
Your Choices And Rights
Depending on the circumstances, you can ask to access, correct or delete your personal information, restrict its use or object to certain processing. You can also withdraw agreement to future sharing. Withdrawal does not undo processing already carried out lawfully.
Use the contact form to raise a privacy request, selecting advice and beginning the message with “Privacy request”. Explain what you want to change without adding sensitive identity documents. If a firm has already contacted you, you can also raise the request directly with that firm using its supplied contact details.
Questions And Complaints
You can ask how your enquiry is being handled before agreeing any work. If you are unhappy with the handling of personal information, you have the right to raise a concern with the Information Commissioner’s Office. Further information is available through the ICO website.
Read this notice alongside the privacy information provided by a firm responding to your enquiry. You can ask that firm how long it will retain your details and how to exercise your rights before providing further information or agreeing an appointment.